Grimes & Simek Dentistry Financial Policy & Patient Billing

For your convenience we accept Visa, MasterCard, American Express and Discover. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance.

Grimes & Simek Dentistry understands that dental care is an investment in yourself. We truly want to see you receive the care you need. Our office offers various financing options through Wells Fargo Financial Services. We offer 12 months no-interest financing, and up to 5 years with a competitive health loan interest rate.

Dental Insurance

Grimes & Simek Dentistry files most insurance, if allowed by your insurance plan. Our office is sometimes allowed to take “assignment of benefits”. This is a big help for patients. This means we wait to be paid by your insurance contract. We estimate the patient’s part and you pay only your estimated portion at time of service.

Please understand, we deal with over 100 different insurance companies, each having different plan options; and they’re always changing! We do our very best to estimate what your insurance may pay. We try being very accurate. However, sometimes a patient’s insurance won’t pay a portion of, or all of a claim. We will send to your insurance company your dental photos, x-rays, even written narratives in an attempt to help you have your claim paid. Some dental insurance contracts are better than others. Less expensive insurance plans typically have lower service.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

If you have questions regarding your account, please contact us at Lubbock Office Phone Number 806-798-3384. Many times, a simple telephone call will clear any misunderstandings.