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Grimes Dentistry FAQ

Will insurance cover my dentist visit? What will I have to pay?  

Grimes Dentistry works with over 100 insurance companies and knows that each one has frequently changing plan options. We believe in helping our clients as much as possible and have over 30 years of experience working with insurance claims to ensure that you get the most amount of help possible with dental insurance and treatment costs.  

Sometimes, we are allowed to take “assignment of benefits” in which we wait to be paid by your insurance contract. During your visit, we will estimate our patients’ part of the cost which will be paid at the time of service. While every insurance company covers dental procedures differently, we will defend your claims by sending dental photos, x-rays, and written narratives to assist you with any policy claim payments.  

Contact your insurance company if you have questions about your coverage or give us a call at (806)-798-3384 for any questions regarding your account. For more information, check out our Insurance page.  

 

What services do you provide? 

We provide a full list of services for both cosmetic and medical. These include:  

  • Dental implants 
  • All-on-4 treatment 
  • Root canals 
  • Wisdom teeth surgery 
  • Fillings 
  • Tooth extractions 
  • Bone grafting 
  • Veneers 
  • Laser lip enhancement 
  • Inlays and onlays 
  • Clear braces 
  • Much more 

You can see a full list of our medical treatments here or a list of our cosmetic treatments here.  

 

Do I need an appointment? 

Yes.  

 

How do I schedule an appointment?  

Scheduling an appointment is easy! You can either fill out our scheduling form online or give us a call at 806-798-3384. 

 

Do I need to arrive early to my appointment?  

Yes, please arrive at least 15 minutes before your scheduled appointment time.  

 

What do I need to bring to my appointment? 

First time patients should bring the following for their initial consultation: 

  • Referral slip (if applicable) 
  • Any X-rays (if applicable) 
  • A list of medications you are currently taking 
  • Medical or dental insurance 

Every patient under 18 must be accompanied by a parent or guardian. If you have a condition that may be of concern prior to surgery (I.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or are on any medication that may be of concern, please alert the office.  

  

Will I be sedated? 

The dentist can sometimes make patients feel anxious or stressed. If this anxiety is keeping you from coming to the dentist, then sedation may be a great option for you. Sedation dentistry helps patients relax during any dental procedures. There are several different levels of sedation: 

  • Minimal sedation – the patient is awake, but relaxed 
  • Moderate sedation – the patient may slur words when speaking, and not remember much of the procedure 
  • Deep sedation – the patient is on the edge of consciousness but can still be awakened 

Different methods of dental sedation include laughing gas, enteral (oral) sedation, or IV sedation.  

 

What does my first appointment look like?  

If you are a new patient, your initial visit will consist of a consultation, a diagnosis, and an explanation of your treatment options. Occasionally, treatment can occur the same day. However, some more complex medical history or treatment plans may require an additional appointment to provide treatment on a different day.  

 

How long will my appointment last? 

Appointment times can vary greatly. On average, appointments can be 1-1.5 hours long.   

 

Will I have to get X-rays?  

If your previous dentist has taken recent X-rays (within 6 months), you can request these to be forwarded to our office. We may require that additional X-rays are taken during your visit, which will be done at our facility.  

 

What safety measures are in place for my visit? 

Grimes Dentistry takes the safety of our patients extremely seriously. We follow procedures recommended by several federal agencies: the Occupational Safety & Health Administration (OSHA), the Environmental Protection Agency (EPA), and the Centers for Disease Control (CDC).   

These measures include:  

  • Consistent use of disinfectant hand soap 
  • Consistent use of gloves, goggles and face masks 
  • Consistent chemical disinfection of countertops and surfaces 
  • Consistent sterilization of all equipment before every use 
  • Disposable, “one-time use only” materials 
  • Disposable gowns 
  • Nightly cleaning and sanitizing of our entire facility 

 

What do I need to do after my treatment?  

Depending on the treatment you undergo, you may have to take steps at home to care for yourself after a procedure. Our dentists will always provide you with full information about any procedures or treatments you undergo including what aftercare should look like. To learn more about aftercare instructions, please visit our Home Instructions page 

 

If you have any more questions about Grimes Dentistry or would like to schedule an appointment, please contact us.  

 

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Ready to Book Your Appointment?

Call us at Grimes Dentistry Phone Number 806-798-3384 with any questions or book your consultation online.

“At Grimes Dentistry, Everyone Smiles”
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Grimes Dentistry

5 out of 5 stars based on 75 reviews.

Our Latest Patient Testimonial

I am a 60-something year old with dental anxiety my whole life, intermixed with periods of dental phobia (where you avoid going to dentists because you just can't deal with it). After spending Friday Sept 12, 2022 in urgent care with tooth pain, I got home about 3:30, reflected on a talk about 10 years ago that I had with my youngest sister about my dental issues. I asked her "How do you know if you need a root canal?" She said, "Trust me, there will be no options, you WILL go to a dentist!". She was right. So, I dug out my "2020-2021 Dental File" and found the Grimes Dentistry "Card" I got in snail mail over a year ago. I knew ways back when I received the card in the mail that they would be my next dentist because the "Card" said they do basically everything (root canals, crowns, gum disease therapy, etc.) and I needed a LOT!. That Card was the sole occupant in my file, except my updated insurance information that began in Sept. 2020. I took a few deep breaths and called, and Cynthia was so darn nice, convinced me to come in Monday (and she was far better than any anti-anxiety medication could ever be!). So, I showed up Monday morning, and met with Hope (who gave me "hope" that this would be a great dentist office), Then I had all kinds of stuff done, root canal and 2 crowns (one to replace a "bad one") and the lovely Lauren (who thankfully escaped from prison) was Dr. G's right-hand assistant. Then on the 20th and 21st I (actually) came back to meet Cinnamon (the spice of life) for my long-overdue cleaning and gum issues. Well, Cinnamon is clearly the best tooth picker west of the Mississippi (and such a delightful person)!!!! Then I (actually) came back for some other not so lovely stuff on Oct 6 (but it was OK!!). Ah, tomorrow I am scheduled to get three crowns. Well, not the crowns, but getting the three teeth "sawed off" so I can get the crowns. Can't say I am looking forward to it, but I WILL show up!!! Dr. Grimes and his assistants and staff are ALL so great. They are not only saving my teeth (the best that anyone can at this point), but they are saving my life!!!! My only regret is that I did not find Grimes Dentistry several decades ago. I have recommended them to about 6 people in last 3 weeks, several of which I learned have dental anxiety themselves!!! (I also spotted Dr. G watering the flowers and plants in the waiting room as I was checking out at 5pm on a Friday. He truly cares about his practice, his staff, and his patients). A+++

- Catherine E

5 out of 5 stars on

Our Latest Patient Testimonial

We have been with Grimes for over 30 years. I come from a family with very bad teeth! Dr Grimes has gotten me to a point where my teeth look better, feel better, and are just so much healthier! The staff is Great too! Thank you Grimes Dentistry!️

- Shelley W

5 out of 5 stars on

Our Latest Patient Testimonial

Jessica was awesome, she made my visit today easier. She was very friendly and took good care of me

- Lena B

5 out of 5 stars on

Our Latest Patient Testimonial

Dr. Grimes took the time to explain the procedure and answer all our questions before getting started.

- Heather M

5 out of 5 stars on

Our Latest Patient Testimonial

Very courteous very professional completely satisfied and impressed

- Glenn g

5 out of 5 stars on

Our Latest Patient Testimonial

This office is always pleasant and they make you feel comfortable and relaxed.

- Nancy H

5 out of 5 stars on

Our Latest Patient Testimonial

Great staff!! Alma, Terri, Lauren and Dr Grimes have been great!! Everyone is so nice, polite and just such a great place of business!!

- Henry

5 out of 5 stars on

Our Latest Patient Testimonial

I had a root canal done with Dr. Grimes and I always heard root canals were very painful! With Dr. Grimes there was no pain during or after my appointment. I was able to drive myself home and go to work the next day. I have not had any issues with that toot since. I would recommend Dr. Grimes to anyone having dental issues.

- Vanessa B

5 out of 5 stars on

Our Latest Patient Testimonial

This place is amazing, staff is friendly and professional. Dentist is excellent and quick and thorough Highly recommend

- Paul Giordano F

5 out of 5 stars on

Our Latest Patient Testimonial

This office is awesome everyone is So friendly and love Dr Mather he is very personable and informative and just the BEST!!! Would highly recommend this office

- Linda W

5 out of 5 stars on

Our Latest Patient Testimonial

I found my perfect dentist. Very pleased with the way all the proceedures were explained. Dr. Mathur made me very comfortable with his explanations. As a first time patient I felt right at home. Thank you.

- Rosa G

5 out of 5 stars on

Our Latest Patient Testimonial

Great care.

- Ronald C

5 out of 5 stars on

Our Latest Patient Testimonial

PERFECT. Every thing from the first point of contact to the parting words where nothing but perfection. Dr Grimes truly delivers service with a smell and a reassuring hand.

- Casey l

5 out of 5 stars on

Our Latest Patient Testimonial

The staff is amazing!! I love Dr.Grimes, he was my dentist for wisdom teeth removal and cavity fillings. He was so kind, gentle, and understanding. I also love my hygienist, Kristin S. She is absolutely amazing, she is amazing, sweet, and I love having conversations with her. Would definitely recommend coming here!

- Emily F

5 out of 5 stars on

Our Latest Patient Testimonial

Amazing staff!! It is such a nice atmosphere!

- Justin F

5 out of 5 stars on

Our Latest Patient Testimonial

Will go to no one else

- Deborah M

5 out of 5 stars on

Our Latest Patient Testimonial

Dakota took great care of my daughter..she is caring and very professional and explained everything she was going to be doing. We will return!

- Pam L

5 out of 5 stars on

Our Latest Patient Testimonial

New to the area and my very first dental visit in Lubbock. What an amazing team and program. Kristen was my dental hygienist--experienced, professional, compassionate, patient and informative--at every step of what ended up being a couple hour session. Dr Grimes was approachable, easy to talk to, clearly an expert and made me feel welcome as a new and somewhat anxious patient. I cant recommend this practice highly enough and feel so lucky to have made Grimes Dental my first choice in Lubbock.

- Philp S

5 out of 5 stars on

Our Latest Patient Testimonial

Everyone at Grimes dentistry was extremely friendly and extremely helpful. The dental assistants Katie,Alma and Hope explained everything fully, were very gentle and caring during my dental work. I give all of them five stars My dental hygienist Alex took time to explain things to me, was very personable, very caring and concerned about my overall comfort during the procedures. She is absolutely the best. Dr. Grimes has put together a team that is second to none.I would recommend Grimes Dentistry to anyone who’s looking for any dental work!

- Buddy C

5 out of 5 stars on

Our Latest Patient Testimonial

I am not one who likes to go to the dentist; however Grimes Dentistry made my visit so comfortable. Everyone was nice and encouraging. My dental hygienist, Dakota, helped ease my nervousness. She is not only very skilled, but she is also extremely gentle. I appreciated her knowledge, and it was obvious she cared about both my oral and overall health. She was great about educating as she provided treatment. Great Office and Staff!

- Carolyn C

5 out of 5 stars on
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