Grimes Dentistry Financial Policy & Patient Billing

Woman looking at financial informationWe accept Visa, MasterCard, American Express, and Discover for your convenience. We deliver the finest dental care in Lubbock, TX, at the most reasonable cost to our patients. Therefore, payment is due when service is rendered unless other arrangements have been made in advance.

We work to estimate what your insurance will pay toward your dental procedures as accurately as possible. We deal, however, with more than 100 different insurance companies, each with unique and frequently changing plan options. Sometimes a patient’s insurance company declines to pay a portion of, or even all, of a claim.

We will defend your claim when needed by sending your insurance company dental photos, x-rays, and written narratives to assist with your policy claim. Some dental insurance contracts are better, and less expensive insurance plans often pay fewer claims at lower reimbursement rates. Please remember that regardless of your insurance coverage, you are responsible for paying all fees this office charges.

Dental Insurance

Grimes Dentistry files most insurance if allowed by your insurance plan. Our office is sometimes allowed to take “assignment of benefits.” This is a big help for patients. This means we are waiting to be paid by your insurance contract. We estimate the patient’s part, and you pay only your estimated portion at the time of service.

Please understand that we deal with over 100 insurance companies, each with different plan options, and they’re constantly changing! We do our very best to estimate what your insurance may pay. We try to be very accurate. However, sometimes a patient’s insurance won’t pay a portion of, or all, of a claim. We will send your insurance company your dental photos, x-rays, and even written narratives in an attempt to help you have your claim paid. Some dental insurance contracts are better than others. Less expensive insurance plans typically have lower service.

Click below to learn more about CareCredit.
Care Credit

Special financing options are available with approved credit through Wells Fargo Bank, N.A. Click below to apply
Wells Fargo Financing

Please remember you are fully responsible for all fees this office charges regardless of your insurance coverage.

If you have questions regarding your account, please contact us at Grimes Dentistry Phone Number 806-798-3384. Many times, a simple telephone call will clear any misunderstandings.

Patient Information

New Patient Forms